1) Acceptance of Terms
By creating an account, accessing, or using Vibelo3DWorks (the “Platform”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Platform.
If you use the Platform on behalf of a company, sole proprietor, organization, or any commercial activity, you represent that you have authority to bind that entity to these Terms. Where applicable, “you” and “your” also refer to that entity.
2) About the Platform
Vibelo3DWorks is a software-as-a-service (SaaS) product designed to support operations and financial management for 3D printing businesses. Features may include product registration, supplies/consumables, printers, inventory, work/production orders, sales/listings, cost calculations, and reports. Features may change over time.
3) Eligibility and Account
3.1 Minimum age. You must be legally able to enter into contracts in your jurisdiction.
3.2 Sign-up and login. Accounts may be created and accessed through authentication providers (e.g., Google).
3.3 Accurate information. You agree to provide accurate information and keep it up to date.
4) Account and Security
4.1 Account responsibility. You are responsible for all activity under your account, including actions taken by anyone who has authorized access (or who gains access due to misuse).
4.2 Protecting access. You must take reasonable steps to secure your account (for example, securing your email and devices, not sharing credentials, and using security measures provided by your login provider).
4.3 Unauthorized use. You agree to notify us promptly if you suspect unauthorized access, fraud, loss of account control, or any security incident related to your access.
4.4 Protective measures. We may take reasonable measures to protect the Platform and users (for example, suspend suspicious sessions, require re-authentication, or rate-limit attempts) when we detect security risks.
5) Plans, Trials, and Payments (if applicable)
5.1 Plans. The Platform may offer paid plans, free trials, and/or promotional periods.
5.2 Billing. If applicable, charges may be processed by third-party payment providers.
5.3 Taxes. Prices may exclude taxes unless stated otherwise.
5.4 Payment failures. If a payment fails, we may suspend paid features until the issue is resolved, consistent with the plan rules and applicable communications.
Note: This section may remain intentionally generic until plans and billing are finalized.
6) Permitted Use and Conduct
You agree to:
- Use the Platform only for lawful purposes;
- Not violate laws, regulations, or third-party rights;
- Not attempt unauthorized access, bypass security measures, or exploit vulnerabilities;
- Not distribute malware, spam, or illegal content through the Platform;
- Not interfere with normal Platform operation (e.g., attacks, overload, aggressive scraping).
We may suspend or terminate accounts that violate these rules.
7) User Content and Data
7.1 Your data. You retain ownership of the data you enter into the Platform (e.g., products, costs, printers, inventory, orders, sales, links, descriptions) (“User Data”).
7.2 License to operate. You grant Vibelo3DWorks a limited license to host, process, transmit, and display your User Data only as necessary to operate, maintain, and improve the Platform and provide the service.
7.3 Responsibility for data. You are responsible for the accuracy, legality, and appropriateness of User Data you enter.
7.4 Backups. We may maintain backup and recovery routines, but you are responsible for keeping independent copies of critical data when needed.
8) Privacy
How we handle personal data is described in the Privacy Policy. If there is a conflict between these Terms and the Privacy Policy, the Privacy Policy governs personal data topics.
9) Communications
9.1 Service communications. You agree we may send service-related communications, such as technical confirmations, operational notices, security alerts, material changes, account communications, and notices required to provide the service.
9.2 Channels. Communications may occur via email and/or within the Platform when available.
9.3 Promotional messages. If promotional communications are sent (if applicable), we may provide reasonable opt-out mechanisms as required by law.
10) Data Export, Retention, and Deletion
10.1 Export after cancellation. If you cancel/close your account, we may provide an export of your User Data in CSV format, subject to technical availability and within the retention period below.
10.2 Retention period. After cancellation/closure, we may retain your User Data for up to 30 (thirty) days to enable export and/or operational procedures.
10.3 Deletion. After that period, we may delete or anonymize User Data, unless retention is required by law, regulatory obligations, exercise of rights, fraud prevention, security, or dispute resolution.
10.4 Limitations. CSV exports may not include certain internal settings, technical logs, or operational metadata not required for common user usage.
11) Intellectual Property
11.1 Platform IP. The Platform, including its software, UI, design, logos, and materials, is owned by Vibelo3DWorks and/or its licensors and is protected by intellectual property laws.
11.2 Feedback. If you provide suggestions or feedback, you grant us the right to use it without compensation to the extent permitted by law.
12) Third-Party Integrations
The Platform may integrate with third-party services (e.g., marketplaces, login providers, analytics). Your use of third-party services is subject to their terms and policies. We are not responsible for third-party services outside our control.
13) Availability, Maintenance, and Changes
13.1 Availability. We strive to keep the Platform available, but we do not guarantee uninterrupted availability. Interruptions may occur due to maintenance, improvements, failures, or external factors.
13.2 Changes. We may add, remove, or modify features. If changes are material and affect your rights, we may notify you by reasonable means.
14) Important Limitations (Costs/Estimates)
14.1 Support tool. The Platform may compute costs, margins, and estimates (e.g., materials, energy, fees, taxes, shipping). These outputs are estimates based on the data you enter and settings you choose.
14.2 No guarantee of results. We do not guarantee estimates match actual costs or that decisions based on them will generate profit. You are responsible for validating information before making business decisions.
14.3 No professional advice. The Platform does not replace accounting, tax, legal, or regulatory advice.
15) Suspension and Termination
15.1 By you. You may stop using the Platform at any time.
15.2 By us. We may suspend or terminate access if: (a) you violate these Terms; (b) required by law; (c) there is a security risk; or (d) there is abusive use.
15.3 Effect. After termination, you may lose access to data, subject to retention rules and technical limitations described in these Terms.
16) Disclaimer of Warranties
The Platform is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, non-infringement, and uninterrupted performance.
17) Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for lost profits, lost revenue, loss of data, or indirect, special, incidental, or consequential damages.
- Our total liability related to the Platform will not exceed the amount you paid to the Platform in the 3 (three) months prior to the event giving rise to the claim (or zero if you are on a free/trial plan), unless law requires otherwise.
18) Indemnification
You agree to indemnify and hold Vibelo3DWorks harmless from claims, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) misuse of the Platform; (b) violation of these Terms; (c) violation of third-party rights; or (d) your User Data.
19) Changes to These Terms
We may update these Terms. If changes are material, we may require you to accept the updated Terms to continue using the Platform. The effective date will be indicated in the document.
20) Global Scope and Local Rights
The Platform may be accessed globally. Nothing in these Terms is intended to limit mandatory consumer rights (or other legal protections) under the laws applicable in your jurisdiction when such rights cannot be waived by contract. In such cases, mandatory local provisions will prevail to the extent necessary.
21) Governing Law and Venue
These Terms are governed by the laws of the Platform operator’s country/state, unless mandatory law provides otherwise. Disputes will be resolved in the competent courts of the operator’s domicile, unless mandatory rules apply.
22) Contact
Questions about these Terms: [INSERT SUPPORT EMAIL]